Outpatients’ Satisfaction with the Provision of Physiotherapy Services

“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”

چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...

The Assessment of Degree of Rural Settlers’ Satisfaction with Respect to Provision of Cooperative Village Councils’ Services – Case: Cooperative Council of Dashtesar

Introduction: Cooperative firms after government and private sectors are being considered as a third dimension of any economy. The numbers of this type of firms are increasing. This in turn has let to great revenues which would well justify their value and importance. Nowadays, there are many cooperative firms with different names but all have one goal in common, that is the achievement of d...

Investigating the effect of nursing counseling on health anxiety and its relationship with trust in nursing services in outpatients of health services

Introduction: Demand for outpatient services is increasing. Patients experience anxiety related to their health, which has destructive effects on the treatment, and its control creates confidence in health services. This study was conducted with the aim of determining the effectiveness of the consultant nurse plan on health anxiety and its relationship with confidence in in outpatient departmen...

determinant of the hankel matrix with binomial entries

abstract in this thesis at first we comput the determinant of hankel matrix with enteries a_k (x)=?_(m=0)^k??((2k+2-m)¦(k-m)) x^m ? by using a new operator, ? and by writing and solving differential equation of order two at points x=2 and x=-2 . also we show that this determinant under k-binomial transformation is invariant.

Provision of laboratory services.